To increase association membership value without lowering dues, shift from a reductive pricing mindset to an additive one. Instead of offering discounts, focus on increasing "perceived value" through service bundling, trialing and sampling of premium content, leveraging peer referral networks, and harnessing the professional value of volunteering leadership.
When an association hears the feedback, "You’re too expensive," the instinctive reaction is often to apologize via a discount. However, lowering dues is a "reductive" strategy that inadvertently signals to the market that your original price wasn't justified.
To grow, you must change the Value Equation. Perceived value is the top level of member perception, and reality is your hard cost. Your goal is to increase perceived value, not reduce price, to drive resilient revenue.
Additive pricing is the strategy of increasing the volume or impact of what a member receives without significantly increasing your operational costs. It turns a "transaction" into an "investment."
One of the biggest hurdles to perceived value is a lack of usage. If members don't use the tools you provide, they will perceive the cost as high.
Peer influence is a high-value, low-cost asset. By leveraging your most satisfied members, you can grow your base while reinforcing the value to the referrer.
Surprisingly, asking more of your members can actually increase their sense of value. This is the "Harnessing the Value of Volunteering" strategy.
Pricing is a red herring; members will pay if the value is worth it. If you are struggling with pricing complaints, it is time for a Value Proposition Audit. This diagnostic tool identifies the gap between what you offer and what your members actually need.
Stop downsizing your impact. Contact Halmyre to learn how to implement an additive pricing strategy that reflects your association's true value.