Customer Experience
Remove the friction from your customers’ experience with your products, services and programs.
Customer experience (CX) marketing is the new brand marketing – and it is a factor that can make or break a member-based organization. We’ll lead you in mapping the entire customer journey into a seamless, frictionless customer experience.
Halmyre’s Services
We will optimize your “martech” stack and service experience to create simple, relevant and rewarding experiences for your audience that allow your unique value proposition to shine. Our focus is disciplined innovation to get you on a path of improvement.
CX audits
Journey mapping
Personas
Digital audits
Website review
CRM/AMS and “martech” stack review
Disciplined innovation
Customer experience design
Digital ecosystems
Halmyre Thinking
Learn about Halmyre’s solutions for member-driven organizations through our articles, insights and cases.
Growing Value: Findings of Halmyre’s 2022 Non-Profit Value Proposition Survey
Growing Value: Findings of Halmyre’s 2022 Non-Profit Value Proposition Survey