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The Pandemic Taught Associations to Turn Lemons into Lemonade

The top three best management practices of associations who are leaning into disruption and creating growth by being truly member-centric.

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Lessons Learned From Disruption: Top 3 Association Management Practices

The top 3 best management practices of associations who are leaning into disruption and creating growth by being truly member-centric.

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Client Appreciation is a Key to Business Growth

Embodying gratitude and showing empathy for your customers will truly make a qualitative difference in your organizations services and will lead to long-term success for both parties. While making your customers feel appreciated, you are also able to get to know and empathize with your customers wants and needs to better market to them.

Outsourcing Your Marketing: Three Considerations

Outsourcing Your Marketing: Three Considerations

Before outsourcing, organizations need to understand which types of marketing are core to executing their marketing strategy. If you need a specialized skill to fulfill your marketing strategy such a CRM or marketing automation specialist, this might be a good time to outsource.

Three Steps to Make Your Revenue Resilient

Three Steps to Make Your Revenue Resilient

To study your audiences wants and needs, you can apply the qualitative and observational aspects of ethnography to capture important nuances in why your audiences may or may not like a new service you are delivering or to discover ways to optimize existing revenue streams. The final aspect that you need to revisit regularly to identify new opportunities and keep your revenue competitive is customer experience design (CX).

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McCarthy’s Four Ps of Marketing: a Product of the 1960s but More Relevant Than Ever

Yes. And I would argue that while I think marketing leaders have lost sight of the four Ps amid distractions and short-term thinking, they are not only relevant but needed more than ever to guide the growth of our organizations in challenging economic times.

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Marketing, Not Just Advertising, Is the Root of Business Growth

Marketing is the profession that drives business growth, period. It is a holistic profession with many specialty sub-disciplines. The basic structure of marketing, when used properly, includes the classic four Ps of product, price, place and promotion.

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3 Reasons Good Governance Leads to Good Membership Marketing

Far too often boards and business leaders associate marketing only with the fourth p, promotion (the ads, emails and social media common to associations). But marketing is the growth engine of any organization and therefore can only rest on the solid foundation of good corporate strategy and good governance.